Privacy policy
How Krishiyug Protects Your Personal Information
Last updated: 28 April 2026
At TM Krishiyug Inovatives Pvt Ltd ("Krishiyug," "we," "us," or "our"), customer privacy is something we take seriously. This Privacy Policy explains — in clear, simple language — what information we collect when you visit our online store at Krishiyug.com, how we use it, who we share it with, and the rights you have over your data.
By using our website, you agree to the collection and use of information as described in this policy.
1. Information We Collect
We collect two main types of information when you use our website.
1.1 Personal Information You Provide
This is information you share directly with us — for example, when you create an account, place an order, subscribe to our newsletter, or contact our customer support team.
● Full name
● Email address
● Phone number
● Shipping and billing address
● Payment details (processed securely through trusted payment partners)
● Account login details and order history
1.2 Information Collected Automatically
When you visit our website, certain information is collected automatically through cookies and similar technologies.
● IP address and approximate location
● Browser type and operating system
● Pages viewed and time spent on each page
● Referring website or search terms used to find us
● Date and time of your visits
We collect what we need to serve you well — your name and address to deliver orders, your email to send updates, and basic browsing information to improve your shopping experience. We never collect more than necessary.
2. How We Use Your Information
We use the information we collect for the following purposes:
● Processing your orders and fulfilling your purchases
● Communicating with you about orders, deliveries, and customer support
● Sending newsletters, promotions, and product updates (only if you opt in)
● Improving our website, products, and services based on usage patterns
● Personalising your shopping experience and recommending relevant products
● Preventing fraud and ensuring secure payments
● Complying with legal obligations and protecting our rights
Your data helps us deliver your order, support you when you need help, and improve your experience. We will never sell your personal information.
3. How We Share Your Information
We do not sell your personal information. We only share it in these limited situations:
With Trusted Service Providers
We work with carefully selected partners who help us operate our online store — including payment gateways, shipping companies, email service providers, and analytics tools. These partners only access the information they need to do their job, and they are required to protect it.
For Marketing Purposes (With Your Consent)
With your permission, we may share limited information with marketing partners to send you offers and updates that may interest you. You can opt out at any time.
During Business Transitions
If Krishiyug is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that business transaction. We will notify you in advance if this happens.
To Comply With The Law
We may disclose your information if required by law, court order, or government authority, or when necessary to protect our rights, property, or the safety of our users.
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, and analyse how visitors interact with our site.
You can manage or disable cookies through your browser settings. However, please note that disabling cookies may limit some features of our website.
For complete details, please read our Cookies Policy.
5. Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include:
● Secure payment processing through trusted, encrypted gateways
● HTTPS encryption across our website
● Restricted internal access to customer data on a need-to-know basis
● Regular security reviews and updates
However, no method of online transmission or storage is 100% secure. While we work hard to protect your data, we cannot guarantee absolute security.
6. Third-Party Links
Our website may contain links to other websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies before sharing any personal information with them.
7. Your Privacy Rights
You have the following rights regarding your personal information:
● Access: You can request a copy of the personal information we hold about you.
● Correction: You can ask us to correct any information that is inaccurate or incomplete.
● Deletion: You can request that we delete your personal information, subject to legal exceptions.
● Opt-Out: You can unsubscribe from marketing communications at any time using the link in our emails or by contacting us.
● Restriction: You can ask us to limit how we use your information in certain situations.
To exercise any of these rights, please contact us using the details at the end of this policy.
8. Children's Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from anyone under this age. If you believe a child has shared personal information with us, please contact us immediately and we will delete it.
9. Data Retention
We keep your personal information only as long as necessary to fulfil the purposes outlined in this policy — including order processing, customer support, legal compliance, and business records. When information is no longer needed, we securely delete or anonymise it.
10. Changes To This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
If we make material changes, we will notify you by email or through a prominent notice on our website.
Contact Us
If you have any questions about this policy, please reach out:
📧 Email: Support@krishiyug.com
📞 Phone: +91 9340001148
🏢 Company: TM Krishiyug Inovatives Pvt Ltd, Bilaspur, Chhattisgarh, India
KRISHIYUG
Real Farmers. Real Food. Real Trust.
